Privacy Policy

Last updated: January 2025

Information We Collect

We collect information you provide directly to us, such as when you:

  • Schedule bicycle repair services
  • Contact us with questions or comments
  • Sign up for our newsletter or promotions
  • Visit our physical location

Personal Information

This may include:

  • Name and contact information (phone, email, address)
  • Bicycle details and service history
  • Payment information for services
  • Service preferences and special requests

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our bicycle repair services
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Improve our services and customer experience
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

  • With your explicit consent
  • To trusted service providers who assist in operating our business
  • When required by law or legal process
  • To protect our rights, property, or safety

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Rectify inaccurate personal information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request transfer of your personal information

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, see our Cookie Policy.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Phone: (515) 226-0172
  • Email: zarafarrell@prcyclecare.com
  • Address: 324 29th St, Des Moines, IA